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Shipping & ReturnsAll packages are sent via UPS unless shipping to a PO Box, APO/FPO or US Territory (in which case packages are sent via US Postal Service). Your package will arrive within 4-6 business days after order is placed and payments approved. Please refer to the Standard Delivery Charges when calculating shipping charges.
Package arrives within 4-6 business days. Shipments to Alaska, Hawaii, US Territories and APO/FPO address take additional time and may incur additional charges.
3-DAY AIR* Packages arrive within 2-3 business days, provided order is placed before 10 a.m. (EST). For each address with at least one Rush item, add $15.00 to the Standard Delivery Charge. Not available for items shipping to PO Boxes, U.S. Territories and APO/FPO, or international addresses. * Not available for all items on site. See product details for any shipping restrictions.
NEXT-DAY AIR* Packages arrive within 1 business day, provided order is placed before 10 a.m. (EST). For each address with at least one Overnight item, add $20.00 to the Standard Delivery Charge. Not available for items shipping to PO Boxes, U.S. Territories and APO/FPO or international addresses. * Not available for all items on site. See product details for any shipping restrictions.
SATURDAY DELIVERY* Packages arrive on Saturday, provided order is placed before 10 a.m. (EST) on Friday. For each address with at least one Saturday item, add $30.00 to the Standard Delivery Charge. Not available for items shipping to PO Boxes, U.S. Territories and APO/FPO or international addresses. * Not available for all items on site. See product details for any shipping restrictions.
RESTRICTIONS ON ALCOHOL-BASED PRODUCTS Cameleon Power-Sport Apparel welcomes international orders.
Orders will be shipped upon confirmation of funds received and additional fees, shipping and insurance my be applied. A customer service representative from Cameleon will contact you within one to three business days after you place your order to provide a final quote before your order is shipped or any charges are applied to your credit card.
Please be aware that our quotes for shipping outside the U.S. and Puerto Rico do not include any applicable duty, value added taxes, or consumption taxes. The recipient of the merchandise will be required to pay the duty or VAT upon delivery. Due to import duty valuation and currency valuations, we are unable to provide an estimate for duty or VAT.
International orders may take longer to receive and once outside of the United States, Cameleon is unable to guarantee the condition or deliverability of items beyond its contractual agreement with UPS, FedEx, DHL, or United States Postal Service.
Also, please be aware that although Cameleon supports manufacturer's warranties, our return guarantee does not include freight charges on international returns. If for any reason the recipient chooses to return a product from outside the U.S., international shipping charges must be paid by the recipient.
Returns & Exchanges
We want you to be completely happy with your order. If you are unsatisfied for any reason, we will gladly accept your tagged, unworn, unwashed, or defective merchandise for a refund or credit. All returns must be accompanied by an RA# provided by Customer Service at CustomerService@CameleonApparel.com . Provide your name, Sales Receipt #, and reason for return. RA# will be issued within 48 hours of the next business day. Orders returned after 30 days will receive a credit. Special order items, limited edition jacket, customized items, monogrammed or embroidered items, tradeshow, direct or event purchases are non-returnable and non-refundable. A pickup fee may apply. Return fees will be deducted from credit and refunds. Fees for exchanges are not deducted.
BY UPS On the front of your sales order slip (enclosed with your purchase), note the reason for return, and whether you wish to exchange it, credit the price toward another Cameleon Power-Sport Apparel purchase, or receive a refund. Allow 30 days for a refund. Enclose your packing slip with the item and call for a pick-up or take to any UPS pick up location.
BY MAIL On the front of your sales order slip (enclosed with your purchase), note the reason for return, and whether you wish to exchange it, credit the price toward another Cameleon Power-Sport Apparel purchase, or receive a refund. Allow 30 days for a refund. Enclose your packing slip with the item and ship, prepaid and insured, to: Cameleon Power-Sport Apparel Please note that sale merchandise must be returned within 30 days of purchase.
RETURNED AND REFUSED SHIPMENTS Irregardless of shipping method if a package shipped by a Cameleon Leather LLC company is returned undeliverable after a reasonable attempt(s) or is refused, the reshipping costs will become the responsibility of the customer. If a package is refused, a restocking fee of 15% will be deducted from the customers credit. All credits for refused shipments will be in the form of store credit only.
ORDER CANCELLATION You may cancel any Cameleon Power-Sport Apparel order as long as the order status is "in process." If order status is "shipped," it cannot be canceled. Please check the status of your order by calling toll-free 1-866-667-7753; to cancel it, please have your order number ready. |
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